You may want to contact us for information or assistance.
You can contact us via:
live chat; or
email
Feel free to email us at any time by sending a message to help@siteassist.co, but to speak to us via live chat, you must have a SiteAssist account.
Starting a live chat conversation on the web app
If you wish to contact us via live chat on the web application, you will need to first log into your account and then:
1a. Click the live chat icon at the bottom-right-hand corner of the page
1b. Click the 'Send us a message' button
Once done, the live chat message box will open and you can speak to us directly.
Note: We respond within minutes between 7 am to 6 pm UK time.
Starting a live chat conversation on the mobile app
If you wish to contact us via live chat on the mobile application, you will need to first log in to your account and then:
1a. Tap the '?' icon at the top-right-hand corner of the page
1b. Tap the 'Send us a message' button
Once done, the live chat message box will open, and you can speak to us directly.
