On the Website
Where to find Inspections
Inspections can be found in two places:
1a. At an Organisation level — under 'All Projects', showing inspections across every project you have access to
1b. At a Project level — within a project, showing only that project's inspections
The Inspections page has three tabs: All Inspections, My Inspections and Drafts. You can filter by inspection type, add further filters, and use 'Actions' to export.
How to raise an Inspection
2a. Click 'New'
2b. Click 'New Inspection'
3a. Select the Project, Inspection Template, enter the Location and enter a summary
3b. Click 'Next' — or click 'Save New Draft' to come back to it later
How to answer the inspection questions
Questions are grouped into sections. Some are free text, others require a Pass, Fail or N/A response.
4a. For a free text question, type your answer in the box
4b. For a Pass/Fail/N/A question, click 'Add Response'
5a. Select Pass ✔️, Fail ✖ or N/A
5b. Add any Additional Information or upload any Proofs
5c. Click 'Save'
Example of pass:
Raising a Task from a failed item
If you answer Fail, you will be asked to raise a Task so the issue can be tracked and actioned.
6a. Enter a description
6b. Set the Priority — Low, Medium, High or Critical
6c. Set the Due Date/Time, enter the Location and add any Attachments
6d. Select who the Task is Assigned To
6e. Click 'Submit'
The raised Task then shows against the failed question, as shown below:
Submitting the Inspection
7a. Select 'Next'
7b. If any questions are still unanswered when you continue, you will be warned before proceeding. Clicking 'Confirm' marks every unanswered item as N/A.
You will then see a review of your inspection before submitting, showing the Inspection Items breakdown (Pass, Fail and N/A) and the number of Tasks Raised.
8. Check through the Inspection review and if everything is correct, select 'Submit'.
Viewing a completed Inspection
Once submitted, the inspection is given a unique code and marked as Completed.
9. The record has three tabs:
Checklist — every question and the answer given
Timeline — who did what, and when
Tasks — any Tasks raised from this inspection
The 'General Information' panel on the right shows the Summary, Project, Location, Unique Code and Date, along with the Inspection Items and Tasks Raised totals.
Managing Tasks raised from an Inspection
10a. Click the 'Tasks' tab to see the Tasks raised from this inspection.
10b. Click this icon of a Task summary to expand it.
Here you can see the inspection, who it is assigned to, its priority, due date and its Activity Timeline.
11. Click 'Move To Done' when the work is complete.
12a. Depending on how the Task Template is set up, you may need to provide evidence before the Task can be closed. Add any Additional Information, upload the required Proofs
12b. Click 'Save'.
The Task is then marked Done and the evidence is recorded against the timeline.
13. The 'Actions' menu on a Task lets you:
Download Task — export the Task as a PDF
Edit — change the Task's details
Reopen — move the Task back to In Progress
On the mobile app
How to raise an Inspection
1. From the project home screen, tap 'Inspections' to view the inspections on this project
2a. To raise a new inspection, tap the '+' button
2b. Tap 'Create New Inspection'
3a. Select the Project and the Inspection Type, then enter the Location and a Summary
3b. Tap 'Continue' to answer the Inspection questions
4a. For a free text item, type your answer in the box
4b. For a Pass/Fail/N/A item, tap the tick, the cross or N/A
5a. Tap 'Add evidence' to add a description or proofs against your response.
5b. Tap '+ New Response' if you need to record more than one response against the same item
5c. Add your evidence
5d. Tap 'Update'
Raising a Task from a failed item
Answering Fail opens a Task form. Enter a Description, set a Due Date/Time and Location, and add any Attachments.
6a. Set the Priority — Low, Medium, High or Critical
6b. Select who the Task is Assigned To
6c. Tap 'Continue'
Submitting the Inspection
7. If any items are still unanswered, tap 'OK' to mark them as N/A
8. Check the review of the inspection, then tap 'Submit'
Viewing the Inspection and its Tasks
9. On the completed inspection, tap the 'Tasks' tab
10. Tap the Task to open it
Completing a Task
11a. On the Task, tap 'Actions'
11b. Tap 'Move To Done'
Depending on how the Task Template is set up, you may need to provide evidence before the Task can be closed.
12a. Add any Additional Info and tap 'Add' to attach the required Proofs
12b. Tap 'Continue'
The Task is then marked Done. The Task Actions menu also lets you Edit Task, Reassign Task, Cancel Task, Download Task as a PDF, or Copy Task Link.
Note: The actions available to you depend on your permissions. If an action you need is missing, contact us via live chat or at help@siteassist.co — we may need confirmation from the relevant person(s) before we can change your permissions.
I still have some questions or wish to leave some feedback regarding this
If you have any further questions or wish to leave any feedback, please contact us directly by emailing help@siteassist.co or by speaking to us via live chat on the mobile application or the web platform. 😁























